Q. Is a long-term contract required for service?
Paradise Housekeeping provides services are provided as needed designed to suit your busy lifestyle. We are glad to offer no long-term contracts. There are absolutely no obligations .
Q. Are you insured?
Yes. Paradise Housekeeping is fully insured protect your home and investments and to give you peace of mind. We are part of your community!
Q. What towns do you service?
We provide cleaning services for the Treasure coast and surrounding areas.
Q. What all is included in your cleaning service?
Please review our thorough house cleaning checklist for a list of services we perform for each type of cleaning.
Q. Do you furnish the cleaning supplies?
Completely! As an all-in-one company we provide everything needed to clean your home included in the quote.
Q. What should I expect on my first appointment?
Our team will arrive at your home ready and equipped with all the cleaning supplies. We will bring equipment needed to thoroughly clean your home. It should be noted however first appointment generally takes the longest. We assure quality and we use this time well as we will need time to get acquainted with a new environment. Rest assured subsequent appointments will move along faster.
Q. Do I need to do anything before you arrive?
Thanks for being a participant as well! The best way to prepare for your cleaners is to do as much as you would usually do. This helps to allow the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places. “It’s best if people pick up or straighten up their items," like toys and clothes.
Q. What will it cost to have my home cleaned?
We pride ourselves on fitting our cost to your needs and the situation. We offer fast quotes and will be able to provide the most accurate rates with an over the phone or an in-person appointment.
Q. Do I need to be home the day of cleaning?
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service - guaranteed!
Q. Can I skip or reschedule an appointment?
If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.
Q. How will you enter my home on my scheduled days of cleaning?
We leave this up to you, whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key under a door mat the day of cleaning. 3. You can give us the code to the garage. 4. You can leave the door unlocked the day of cleaning.
Q. What if I am not satisfied with my cleaning?
Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.
Q. Do you offer house cleaning gift certificates?
Yes. You can purchase a cleaning gift certificate for just about any occasion.
Q. How and when do I pay for my cleaning services?
We require payment at time of service. We accept most major credit cards, debit card payments and payment by check or cash.